Information For New Corporate Clients
We welcome orders and enquiries from new business customers all the time. We will of course need to satisfy ourselves that you are a legitimate company and we will also need you to supply your contact and delivery details. (Please see our Privacy Statement for assurances about the safe handling of this information.). Once we have established these details, the next steps are:
1. Placing an Order
You may place an order by phone or email, whichever method is most convenient to you. It is helpful for us if you quote the product codes on all orders placed (you will find these on your copy of our current products and price list which will be sent to you upon application). We endeavor to ship all ordersas fast as possible unless the order requires any special handling and/or preparation. We prefer not to ship orders on Fridays as this avoids the goods being delayed and stored in a warehouse during the weekend.
Initially, payment is strictly on a proforma basis. We only accept payment in Pounds Sterling, please see our Payments page for more details on payment.
All orders are subject to a carriage fee (at cost) – this depends primarily on the weight and destination of each shipment. However, if you are able to negotiate a better deal with your own carrier you are welcome to do so. In this case, we do not charge a carriage fee. If you do opt to use your own carrier, we will notify you when your order is ready and leave it to you to send your carrier to collect your goods from our premises.
We require customers to supply their own label, we can supply the goods unlabelled if you send your own labels to us and we will attach these to your goods free of charge. If you opt to supply your own labels, these will need to be supplied in advance of your order. It is wise to supply sufficient labels for more than your current order; this will probably save you in carriage charges and it will also enable us to build stocks for you in advance, thus minimizing delivery delays.
If you have any comments or questions regarding any of our products please feel free to Contact us